Terms and Conditions

1. Introduction

Welcome to Cut Edge Solutions, a domestic and commercial cleaning company based in Fife, Scotland. By accessing or using our website (“Site”), you agree to comply with and be bound by the following Terms and Conditions (“Terms”). If you do not agree with these Terms, please do not use this Site.

2. Services

We offer cleaning services for both domestic and commercial properties in the Fife area. These services include, but are not limited to, general cleaning, deep cleaning, office cleaning, carpet cleaning, and post-construction cleaning. For detailed information about the services we offer, please visit the [Services] page on our Site.

3. Booking and Payment

• Booking Process: To book a cleaning service, you may contact us through our Site, via email, or by phone. Upon booking, you agree to provide accurate and complete information regarding the services you require.

• Payment: We accept payment through [insert payment methods: e.g., credit card, bank transfer, etc.]. Full payment is due upon completion of the cleaning service, unless otherwise agreed upon in writing.

• Cancellations: You may cancel or reschedule your booking up to 48 hours in advance without incurring a cancellation fee. Cancellations made less than 24 hours] before the scheduled service may be subject to a 50 percent cancellation fee.

4. Customer Responsibilities

• Access: You must ensure that the property is accessible to our cleaners at the scheduled time. If we cannot access the property or the premises are not ready for cleaning, we may charge a rescheduling or re-entry fee.

• Health and Safety: You are responsible for informing us of any hazardous conditions at your property that may affect the safety of our staff.

• Property and Valuables: While we take care to treat your property with respect, we are not liable for any damage to property, personal items, or valuables unless caused by our negligence or misconduct.

• Hot Water & Electricity: Property must have hot running water and electricity for when the cleaners are carrying out the works.

5. Our Responsibilities

• We will provide cleaning services with reasonable skill and care.
• Our cleaners will use appropriate cleaning materials and equipment.
• We are not responsible for any pre-existing damage to your property.

6. Prices and Payment Terms

• Prices for services are listed on our website and are subject to change at our discretion.
• Special pricing or discounts may be applied depending on the nature of the service, location, and other factors. We will inform you of any pricing changes before the service begins.

7. Liability

• We will not be held liable for any indirect, special, or consequential loss arising from the use of our services.
• Our total liability to you will be limited to the amount you paid for the service in question.
• We are not liable for any damages caused by pre-existing issues at the premises or accidents unrelated to our cleaning service.

8. Privacy and Data Protection

We value your privacy and are committed to protecting your personal data. Our Privacy Policy, available on our Site, outlines how we collect, store, and process your personal information.

9. Third-Party Links

Our Site may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the content or privacy practices of these third-party websites.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of Scotland. Any dispute relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Scotland.

11. Amendments

We reserve the right to update, modify, or revise these Terms at any time. Any changes will be posted on this page with an updated “Effective Date.” By continuing to use our Site or services after the changes have been made, you accept the revised Terms.

12. Contact Us

If you have any questions regarding these Terms, please contact us at:

Cut Edge Solutions 
Sidlaw Street, Kirkcaldy, Fife, KY2 6BQ
Info@cutedgesolutions.co.uk
01592 394498